tag:blogger.com,1999:blog-2703438612402357082.post7930193162469366438..comments2023-10-26T03:41:09.592-07:00Comments on Best Mobile Operator Review: 70 percent cut in Airtel's 3G plan; will Voda, Idea follow suit ?Unknownnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2703438612402357082.post-37149524828385075792013-02-06T22:40:40.964-08:002013-02-06T22:40:40.964-08:00I have been a customer of airtel for around 6-7 ye...I have been a customer of airtel for around 6-7 years, but will be discontinuing the services because of the "smartbytes charges" they impose on the customers.Within 2 months, I have received additional bills of 1500 I.E. Total of 3000. This kind of service should be verified by the use of credit card or debit card only and not just based on clicking the offer. <br />Infact this service is specifically designed so that some users who are not so educated about the computers and stuff, will accidently click on this and thus airtel will have the excuse that the customer demanded it and thus charge them heavily for that.<br />Since my payment mode is ecs, ( I really regret the day I chose ecs) I cant really do anything except discontinuing the broadband connection. I have filed an complaint against them on their site as well as at <a href="http://www.consumercourt.in/internet-services/104858-airtel-smartbytes-fraud.html" rel="nofollow">Consumer Court</a> site but so far no action has been taken on this case.<br />Anonymoushttps://www.blogger.com/profile/09605620693678053296noreply@blogger.com